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Aim: Evaluation of patient satisfaction is accepted as a valuable addition to other types of outcome measures (such as health status, quality of life or costs) in measuring the quality of general practice care. The aim of this study is to assess the patient satisfaction for primary care before and after the transition of health care system in Turkey. Methods: The study included a sample of 588 patients from three public family health centers (FHCs) in Adana. The study was conducted between March and April 2008 and May and June 2009. The patients were asked to assess their family physician based on their contact experience before and after the health care system transition in Turkey. Results: Overall satisfaction was %74.6 before and %93.5 after the transition (p=0.0001). The “Organization of care” was evaluated as the most improving dimension. However, the “Medical care” change was the worst rated. “Providing quick services for emergency health problems”, “Knowing what s/he had done or told you during contacts” “Preparing you for what to expect from specialist or hospital care”, “Being able to speak to the general practitioner on the telephone”, “Getting through to the practice on telephone” and “Helping you deal with emotional problems related with your health status” were evaluated as improving items (p=0.0001). Conclusion: Patient evaluation of care can contribute to make practices and their teams more responsive to patient’s needs. Contribution/ Originality
This study is one of very few studies which have investigated the patient satisfaction for primary care before and after the transition of health care system in Turkey.
The focus of this study was to evaluate the effect of sodium alginate coating loaded with ascorbic acid on shelf life of raw pork meat slices, used to prepare skewers. To the aim, the meat samples were first dipped in the sodium lactate solution (40% w/w) and then divided into 3 treatment groups: (i) control samples (dipped meat), (ii) coated meat, (iii) coated meat containing ascorbic acid (i.e. 500, 1000 and 1500 ppm). All samples were packaged under modified atmosphere packaging (50%O2/30%CO2/20%N2) and stored at 4±2°C. The samples were analysed for sensory and microbiological characteristics. The combination of dipping, active coating and MAP improved the sensory quality of packaged skewers. In contrast active coating does not considerable effect in slowing down the growth of spoilage microorganisms. Sample coated with 1500 ppm ascorbic acid displayed the longest shelf life, equal to 8.9 days, which was about 60% longer than the control. Contribution/ Originality
The paper's primary contribution is finding that edible active coatings can improve the meat quality by retarding sensorial and microbiological deterioration and functioning as carriers of active compounds. The results suggest that combined the dipping and the active coating with modified atmosphere packaging the freshness of meat is comparatively prolonged.
This study analysed the interconnectedness between economic growth and imports in the short and long run in Zimbabwe from 1975 to 2013. The Zimbabwean economy generally experienced positively associated trend between Gross Domestic Product and imports over the years. For precise and effective policy formulation, it is therefore necessary to understand the nexus between the two mentioned macroeconomic variables. Based on the results of the Johansen causality method, there is a short run unidirectional link between Gross Domestic Product and imports, running from imports to Gross Domestic Product. In the long run no evidence exists for the connection between the two variables according to the Johansen co-integration tests. Contribution/ Originality
This study contributes in the existing literature on the relationship between imports and economic growth. This study is one of very few studies which have investigated the causal relationship between imports and economic growth in Zimbabwe over a period of 38 years.
The experiment was conducted in 2014 cropping seasons to study the effect of intra row spacing on yield and yield components of carrot. The crop was grown in July to October (105 days) with five treatments (5, 7.5, 10, 12.5 and 15 cm) in randomized complete block design with three replications. Root length, leaf fresh weight, root fresh weight, and root diameter weight were significantly different among treatments. The maximum root length (20.3 cm), root diameter (59.67 mm), root fresh weight (182. 33g plant-1) and fresh leave weight (129.67 g plant-1) were found in 15 cm spacing, whereas the highest total root yield per hectare was found in treatment 5 and 7.5cm; 55.15, and 54.75 ton, respectively. Contribution/ Originality
The paper's primary contribution is finding that to study the effect of intra row spacing on yield and yield components of carrot on field. Then develop a correct intra row spacing to address the issues for carrot growers in Western Shawa of Ethiopia. The input gathered at this study provided an important perspective on the carrot intra row spacing and techniques used on the field.
Novel N,N-di-oxalamide derivatives 1-6 were synthesized and characterized by the spectroscopic techniques. These derivatives showed good antibacterial activities against Gram-negative organism Escherichia coli and Gram-positive organisms Staphylococcus aureus and Bacillus subtilus. However, compounds 3 and 4 showed potent antibacterial activity against Gram-negative organism Escherichia coliand Gram-positive organism Staphylococcus aureus. In addition to that, we compared their antibacterial profiles with previously synthesized N,N-di-oxalamide derivatives 7-9. The new compounds showed superior antibacterial activities compared to moderate activities for 7-9. Contribution/ Originality
Currently the target market traditional snack food called “borondong”of Majalaya-Bandung only based on geographic region, with the target market in several areas around Bandung. This situation causes the product looks almost same or a generic product in the consumers perspective that have difficulties to position its brand excellence in consumer perceptions. On the other hand the customer profile of the target market is very diverse both in terms of demographics, lifestyle and behavior. Advantages that are not understood by the consumer will certainly have an impact on the marketing performance of traditional snack food businesses like “borondong” . The purpose of this study was to conduct re-profile consumer snacks food Borondong which is based on differences existing products, demographics and consumer behavior. Results of re-profile customer and the target markets which appropriate for each brand of products is the basis of brand positioning of each product. This research was conducted with descriptive method through surveys descriptive and data analysis using cluster analysis and corespondence analysis and product profile mapping techniques. The results of the research, cluster analysis to form six new segment of the consumer market Borondong, which is the cash cow, the next new hope, the good boy, poor segments, Nice Niche Market and challenging targets. Correspondence analysis resulted in correspondence between the brand with a new positioning attributes. Contribution/ Originality
The paper’s contribution is useful for brand communication strategy in the form of creating a brand for traditional snack food entrepreneurs that can improve sales performance of products and building a strong brand
Scedosporium infections have become one of the most common cause of deep mold infections. It has also become a potentially dangerous causative agent of local and invasive infections in immunocompromised and occasionally in immunocompetent patients. It exhibits intrinsic resistance to many antifungals making the treatment difficult, thereby increasing the mortality. We present a case of an immunocompetent patient who came with a swelling on the left upper eyelid with a discharging sinus. A diagnosis of frontal lobe abscess was made and the mucopurulent discharge from the sinus was sent to the microbiology laboratory to know the etiology. The KOH wet mount of this discharge showed the presence of septate hyphal elements and the fungal culture yielded the growth of Scedosporium prolificans.The patient was treated with intravenous voriconazole to which he showed a favourable response. Contribution/ Originality
This study contributes in the existing literature with various clinical manifestations of Scedosporium like osteomyelitis, lung infection and infection in the transplant patients. This study is one of very few studies as scedosporium causing frontal lobe abscess…is rare. The paper's primary contribution is finding out the various causes of infections manifesting as a central venous system infection. This study documents that Scedosporium can enter the CNS through nasal septum and can be treated with voriconazole.
The conceptual framework of brand image for the tourism industry is a combination of antecedents and moderators that create differential effects on customer response to the tourism marketing of the brand. By constructing a conceptual framework of brand image for tourism industry will build a competitive advantage in the marketplace that will increase their overall image with long-term sustainability. Indeed, recent trends in modern tourism marketing have changed tremendously, and study of a conceptual framework of brand image for the tourism industry is increasingly becoming considerable to keep pace with this change. In this conceptual paper, we have summarized the literature on currently prevailing concepts and approaches on brand image for the tourism industry that will allow us to identify the conceptual framework of brand image, and therefore will facilitate the tourism industry to enhance their marketing efficiency and effectiveness. Contribution/ Originality
This paper’s contribution or originality is focusing the conceptual framework of brand image for the tourism industry. Indeed, the first time this paper highlights two moderating variables that imply tourism management and advertisement as moderators within the conceptual framework of brand image for the tourism industry.
This paper explored the main features of the legal regulations regarding the protection and use of groundwater in modern Kazakhstan. Other nations experience on these laws in light of negative anthropogenic influences will also be brought forth in the discussion of Kazakhstan’s water sources. These two topics along with related laws put forward by to improve subsoil, will be tied together to present a critical analysis of current water legislation within the Republic of Kazakhstan. Contribution/ Originality
This study is one of very few studies, which have investigated the problem of legal regulation and protection of groundwater in the Republic of Kazakhstan and foreign countries. The paper contributes the first logical analysis. This paper discusses problems relating to groundwater protection regulation at both the national and international levels.
For a purpose of improvement of project management, we should determine the success right or wrong of project objectively and quantitatively. On the other hand, a decision of success right or wrong of software development projects has been evaluated subjectively by a questionnaire for stakeholders concerned. Furthermore, the study of definition of project success right or wrong and quantitative decision techniques is not found. Recently, gathering of the attribute data about software development projects in Japan has been performed by the IPA/SEC (Software Engineering Centre of the Information-Technology Promotion Agency Japan). Therefore, we developed the diagnostic technique to judge the success right or wrong on a project by a discriminant analysis based on the actual data of IPA/SECs in the precedent study. Also, we tried to develop the diagnostic technique of success right or wrong of project based on the “Success degree estimation mode” in this study. In this paper, we would like to propose the result of comparison between the effectiveness of these diagnostic techniques of the project. Contribution/ Originality
The paper's primary contribution is the study of comparative between diagnostic techniques of success right or wrong on the project. In this study, we studied both a "discriminant analysis" and "Success degree estimation model" in order to evaluate the effectiveness of judgment for the project success. The result of this study suggested the effectiveness of discriminant analysis is better than "Success degree estimation model" to judge the project success.
Effective nonverbal communication affects patient satisfaction and also affects the optimal level of patient’s healthiness. This is primarily caused by asymmetry information between doctor and patient since in most cases patients heavily rely on nonverbal communication as a tool to get information they need. Patient’s sensitivity to the nonverbal communication is generally varied in according to their demography characteristics. This research is aimed at analyzing the effect of non-verbal communication to the patient satisfaction with respect to different demographic perspectives. The research was carried out in the inpatient of selected hospitals in the Makassar city of Indonesia involving 420 respondents taken using proportional stratified random sampling technique. The research design is quantitative research using a cross sectional study design with questionnaires as the instrument to collect the data. The result of the study showed that the sixth variables of nonverbal communication (artifact, haptic, kinesics, chronemics, proxemics, and vocalic) significantly influence patient’s satisfaction. However, the result of the partial test showed different effects of each nonverbal communication variable to the patients based on the age categorize, gender, ward, ethnics, education level, and occupation. Contribution/ Originality
This study is one of very few studies which have investigated the role of demographic characteristics of patients in selecting the best models of nonverbal communication between physicians and patients in hospitals.
The quality of higher education is of particular importance for the development and progress of modern society. Modern higher education institutions aim to improve their services, and establish a system of continuous quality assurance. Within the framework of the European Standards and Guidelines for Quality Assurance, Standard 1.6 requires the implementation of information systems for efficient management of study programs and other activities. During the phase of problem analysis and objectives, in regard to the application of information systems at the University "Dzemal Bijedic", the existence of heterogeneous internal and external data sources was established. In modern management, data is considered a key resource necessary for the survival and development of the institution. Accordingly, the research focus is on the development of models of business intelligence systems that will be based on existing data sources. This system would primarily be used to support internal quality assurance at the University, as well as management support for timely and optimal decision making process. This paper presents the tools and technology of business intelligence, and through practical example demonstrates the possibilities of the system. Contribution/ Originality
This study contributes in the raising awareness about using of modern information technologies in the process of quality management in higher education.
Diabetes has been contextualized as pandemic, but market supplying their food does not seem to grow in parallel with the problem. There are many substances on the market that will be useful as ingredients to produce foods for diabetic consumers, focusing on the sweeteners, which can be used for food processing with low calories, and low glycemic index. Natural or synthetic sweeteners have received renewed attention with the toxicological acceptance and commercial development. However, many of them have little prospect of becoming commercial ingredients because, they do not meet some of the key criteria for commercial success. The stevia plant and its products have potential for commercial uses as sweetener or therapeutic. Beside the two known main molecules that are intense sweeteners that are occurring in stevia (stevioside and rebaudioside A), the plant contain other compounds of nutritional importance for therapeutic uses. The acceptable daily intake or ADI of 4 mg/kg bw/day to steviol glycosides have been regulated to glycosides of stevia. Moreover, there exists production of stevia worldwide, with established procedures for isolation and purification of its glycosides and one of them has been approved for food use. Then, a solid market of diabetes-oriented products must emerge, for satisfying demands from these consumers. Contribution/ Originality
This report presents the synthesis of four derivatives of 6-chloro-11-azabenzo[a]phenothiazine-5 one, of the type 15,16,17 and 18 .The starting material, 2-aminopyridine 8 was subjected to thiocynation and subsequently, to hydrolysis to furnish one of the key intermediates, 2 aminopyridine-3-thiol 10 .This was condensed with 2,3-dichloro-1,4-naphthoquinone 11 to yield 6 chloro-11-azabenzo[a]phenothiazinone 5. In the presence of a complex palladium catalyst system, compound 5 was coupled with arylphenylboronic acids, 6 and 7 to give 6-phenyl-11 azabenzo[a]phenothiazine-5-one 15 and 6-(3-nitrophenyl)-11-azabenzo[a]phenothiazine-5-one, 16 respectively. Reduction of the nitro-group in 16, furnished 6-(3-aminophenyl)-11 azabenzo[a]phenothiazine-5-one 17, while the oxidation of the amino-group in compound 17, produced 6-(3-hydroxyphenyl)-11-azabenzo[a]phenothiazine-5-one 18. Treatment of the above compounds 15, 16 ,17 and 18 respectively, with sodium dithionite gave color discharged unstable basis of the types 19, 20, 21 and 22 which could not be isolated, but reverted to the original compounds 15, 16,17 and 18 above immediately they were exposed to air. This property suggests that they can be used as vat dyes. Contribution/ Originality
This study contributes in the existing literature that phenothiazine derivatives can be produced from simple commercially available starting materials. Also the use of transition metal catalyst systems is an efficient method that can be used in the synthesis of compounds of industrial importance.
The purpose of this study was to investigate how disasters are managed in organizations in Kenya. The study objectives were: to examine the planning approaches used in disaster management and to establish the communication approaches used in disaster management. A multiple case study of five organizations was used. The sample size was twenty managers in the sampled organizations. Interview guides and document analysis were used as instruments for data collection. The study revealed that managers in the sampled institutions did not use a proactive approach in disaster management. They lack knowledge about integrating disaster management into strategic planning processes. They also lack knowledge about a proactive approach to communication in disaster management. The researcher recommends that: Training and workshops in disaster management should be provided to managers and other employees. Organizational members should be exposed to disaster management simulations. Contribution/ Originality
The paper's primary contribution is finding that disaster planning and communication ought to be integrated with an organizations’ strategic planning, hence using the proactive approach which is effective unlike the reactive approach. To acquire knowledge and skills about disaster planning, education can be used as a vehicle.
This paper aims to provide an insight of the Malaysian experience in terms of Risk Management practices and the integration of the sustainability as part of the enterprise risk management (ERM). Sustainability has been a paradigm shift in the business operations nowadays. The awareness by most of the companies in the world towards the environmental perils leads to the sustainability development. By emphasizing the sustainability risk management (SRM) and the sustainability agendas as part of corporate strategy, it’s not only effecting on the company’s financial performance but also maintaining the longer term of survival in the industry. Contribution/ Originality
This contributes in the existing literature by highlighting the significance of integrating ERM and corporate sustainability practices in mitigating both known and unknown risks for longer term of survival in the industry in addition to addressing the potential opportunities for improvement in the ERM practices.
The paper presents a rotating machine that consists of two profiled rotors placed in a case. The machine was designed and built in the laboratories of the Politehnica University of Bucharest and it can circulate both liquids and gas. The driving power and the flow rate computation relations of the machine are exposed. An experimental stand was conceived, designed and built where the rotating machine was tested performing with an effective efficiency of 77%. This constructive solution can be used in energetic industry, in agriculture and petrochemical industry. Contribution/ Originality
This article, using the case of Midlands State University (MSU), Zimbabwe aims to unravel the perceptions of Tourism and hospitality management students towards foreign languages. The study of the students’ perceptions is an integral factor in the education of foreign languages as these students are the future workforce of the Zimbabwe’s tourism sector and beyond. It also aims at determining the benefits of studying foreign languages to both the students and the industry at large and the challenges students encounter when studying foreign languages. A survey was conducted on fourth year students who had already done Portuguese in their second year and currently doing French as foreign languages. A sample of sixty-nine students was targeted in May, 2015. The study revealed that most of the students had positive perceptions of studying French and Portuguese as part of their modules contributing to their academic achievement. The benefits of studying foreign languages were put forward as: employment benefits, memory improvement, improvement of communication skills, part of personal achievement, understanding of the new culture, networking and encourages mobility. However, fear, confusion, lack of confidence, limited financial resources as well as few hours allocated to French and Portuguese were highlighted as major challenges students confronted with in learning foreign languages. Contribution/ Originality
This study contributes in the troubling of existing literature on foreign languages, specifically French and Portuguese, learnt at Zimbabwean universities meant to enhance service delivery in the tourism and hospitality workplaces. It prioritises the perceptions of fourth year students who combine both workplace experience and theory learnt in the classroom.
The economic structure of society is constantly changing, whereas companies were dependent on manual labor in the past, today they are dependent on the knowledge worker. Since that knowledge workers make up two-thirds of the labor force, the focus of strategic plans nowadays are to improve their efficiency. Currently, there is not any adopted method for evaluating the performance of the knowledge workers. But the fundamental change in the nature of the labor force necessitates this issue. This paper aims to develop a model for evaluating the performance of knowledge workers in an Iranian research center using structural equation modeling, therefore this is a descriptive study based on co relational and regression analysis. Results proved that among the various appraisal criteria, innovation is the most important and significant factor which is equal to 4.35 in average from 5 and collaborate on research projects as well as attending seminars are the least important criteria according to the respondents point of view. Contribution/ Originality
This study originates a new model for knowledge worker's performance evaluation for an Iranian research center. The proposed model investigates the researcher performance through four aspects including executive, educational, scientific and research works. This model contributes in the existing literature of KWs performance modeling.
This paper examines the performance and risk sensitivities of Japanese ethical mutual funds vis-à-vis their conventional peers between 2005 and 2014, focusing upon the impact of the recent financial crisis. More specifically, in doing so, I investigate the aggregated performance and investment style of ethical and conventional mutual funds and allow for time variation in the funds’ systematic risk. The empirical results are consistent with the evidence of asymmetric performance before-and-after the structural change, which is identified by Bai and Perrons’ structural break test. The Japanese evidence supports the conjecture that any performance differential between ethical mutual funds and their conventional peers is statistically insignificant. Contribution/ Originality