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International Journal of Business, Economics and Management

February 2020, Volume 7, 2, pp 120-130

Efficiency of Microfinance (MF) Institutions in Bangladesh: A Study on Top 10 MF Institutions

Dilruba Afroze


Md. Riad Us Salehin

Dilruba Afroze 1 ,

Md. Riad Us Salehin 1 
  1. Department of Business Administration in Accounting & Information Systems, Faculty of Business Studies, Bangladesh University of Professionals (BUP) Mirpur Cantonment, Mirpur, Dhaka, Bangladesh. 1

Pages: 120-130

DOI: 10.18488/journal.62.2020.72.120.130

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Article History:

Received: 22 January, 2020
Revised: 26 February, 2020
Accepted: 30 March, 2020
Published: 17 April, 2020


Bangladesh has been referred to as “the birthplace (and sometimes as the 'Mecca') of microfinance all over the world. However, there are very few studies that investigate the efficiency of this industry. This paper aims to find the efficiency of the top 10 (in terms of market share) Microfinance Institutions (MFIs) of Bangladesh. The data were collected from secondary sources and annual reports of the 10 MFIs were used extensively. Data Envelopment Analysis (DEA) method was used to measure the efficiency of those MFI and regression analysis to test the hypothesis. The DEA method measures efficiency by analyzing the inputs and outputs. The inputs for this paper were the number of employees (NE), Fixed Asset (FA) and Operating Expenses (OE) of each MFI. Based on these inputs, DEA measures the efficiency by comparing the outputs. The outputs were the amount of Loan Outstanding (LO) and Deposits of Members (DM) of each firm. This method not only measures the efficiency but also provides recommendation to minimize the inputs and maximize the outputs. The result of this study reveals that only 30% of the top 10 MFIs are operating with their full potential and their average efficiency rate is 65.5%. MFIs that are not operating under their optimal size, they have a 94.9% of average efficiency rate. However, it was found that in terms of collecting deposits, 60% of the top 10 MFIs are efficient whereas, only 10% are efficient in terms of disbursing loans.
Contribution/ Originality
This study documents by focusing on the efficiency of some of the leading MFIs, who are campaigning that they are working for poor women, but are seemed to be inefficient and having public perceptions that these MFIs have their own agenda of making wealth in the name of helping poor.


Microfinance, Efficiency, Bangladesh, Data envelopment analysis (DEA), Input, Output.


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Competing Interests:


Both authors contributed equally to the conception and design of the study.

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