Adediran, S. A., & Alade, S. O. (2013). The impact of environmental accounting on corporate performance in Nigeria. European Journal of Business and Management, 7(23), 71–77.

Adeneye, Y. B., & Ahmed, M. (2015). Corporate social responsibility and corporate performance. School of Management, 7(1), 54-68.

Adeyemi, S. B., & Owolabi, S. A. (2007). Environmental accounting and national development. Babcock Journal of Management and Social Sciences, 5(2), 190-212.

Aggarwal, P. (2013). Impact of sustainability performance of company on its financial performance: A study of listed indian companies. Global Journal of Management and Business Research Finance, 13(11), 61-70.

Alabi, O., & Ntukekpo, S. (2012). Oil companies and corporate social responsibility in Nigeria: An empirical assessment of Chevron’s community development projects in the Niger Delta. British Journal of Arts and Social Sciences, 4(2), 361-374.

Andrews, O. T. (2015). The Nigerian State, oil multinationals and the environment: A case study of Shell Petroleum Development Company (SPDC). Journal of Public Administration and Policy Research, 7(2), 24-28.

Anochie, U. C., & Onyinye, O. M. (2015). Evaluation of some oil companies in the Niger Delta region of Nigeria: An environmental impact approach. International Journal of Environment and Pollution Research, 3(2), 13-31.

Arias, J., & Patterson, K. (2009). Relationships between corporate social responsibilities’ promotion and corporate performance in the multinational corporations. Business Intelligence Journal, 2(1), 93-112.

Asaolu, T. O., Agboola, A. A., Ayoola, T. J., & Salawu, M. K. (2011). Sustainability, reporting in the Nigerian oil and gas sector. Paper presented at the Proceedings of the Environmental Management Conference, Federal University of Agriculture, Abeokuta, Nigeria,.

Ayuso, S., Rodríguez, M. A., García-Castro, R., & Ariño, M. A. (2007). Maximizing stakeholders’ interests: An empirical analysis of the stakeholder approach to corporate governance. Business & Society, 53(3), 414-439.

Bebchuk, L., & Fried, J. (2004). Pay without performance (1st ed.). Harvard: Harvard University Press.

Deegan, C. (2002). The legitimizing effect of social and environmental disclosure: A theoretical foundation. Accounting, Auditing and Accountability Journal, 4(1), 32-38.

Deegan, C., Rankin, M., & Tobin, J. (2002). An examination of the corporate social and environmental disclosures of BHP from 1983- 1997: A test of legitimacy theory. Accounting Auditing and Accountability Journal, 15(3), 312-343.

Ebiringa, O., Yadirichukwu, E., Chigbu, E., & Ogochukwu, O. J. (2013). Effect of firm size and profitability on corporate social disclosures: The Nigerian oil and gas sector in focus. Journal of Economics, Management and Trade, 3(4), 563-574.

Egbe, O. D. J., & Paki, F. A. E. (2011). The rhetoric of corporate social responsibility (CSR) in the Niger Delta. American International Journal of Contemporary Research, 1(3), 45-65.

Eisenhardt, K. (1989). Agency theory: An assessment and review. Academy of Management Review, 14(1), 57–74.

Ekanem, J. T., Nwachukwu, I., & Etuk, U. R. (2014). Impact of Shell’s sustainable community development approach on the livelihood activities of community beneficiaries in the Niger Delta, Nigeria. Journal of Sustainable Society, 3(2), 7-14. Available at: https://doi.org/10.11634/216825851403583.

Eljayash, K. M. (2015). Documentation of environmental disclosure practices in the oil companies in the countries of the arab spring–some evidences from Egypt, Libya and Tunisia. Journal of Economics, Business and Management, 3(10), 954-960. Available at: https://doi.org/10.7763/joebm.2015.v3.315.

Erhinyoja, E. F., & Marcella, E. C. (2019). Corporate social sustainability reporting and financial performance of oil and gas industry in Nigeria. International Journal of Accounting, Finance and Risk Management, 4(2), 44-60. Available at: https://doi.org/10.11648/j.ijafrm.20190402.12.

Fodio, M. I., Abu-Abdissamad, A. M., & Oba, V. C. (2013). Corporate social responsibility and firm value in quoted Nigerian financial services. International Journal of Finance and Accounting, 2(7), 331-340.

Frederick, W. C. (1998). Moving to CSR. Business and Society, 37(1), 40–60.

Freeman, R. E. (1984). Strategic management: A stakeholder approach (1st ed.). Boston: Pitman.

Friedman, M. (1970). Capitalism and freedom (2nd ed.). Chicago: University of Chicago Press.

Garriga, E., & Mele, D. (2004). Corporate social responsibility theories: Mapping the territory. Journal of Business Ethics, 53(1), 51–71.

Germanova, R. (2008). Corporate social responsibility as corporate governance tool: The practice by the business in Bulgaria. Unpublished Masters Thesis.  

Gibson, K. (1996). The problem with reporting pollution allowances: reporting is not the problem. Critical Perspectives on Accounting, 7(6), 655-665.

Harrison, J. S., & Wicks, A. C. (2013). Stakeholder theory, value, and firm performance. Business Ethics Quarterly, 23(1), 97-124.

Hashimu, B., & Ango, N. (2012). Multinational companies’ corporate social responsibility performance in Lagos State, Nigeria: A quantitative analysis. European Journal of Globalization and Development Research, 5(1), 247-264.

Hill, C. W., & Jones, T. M. (1992). Stakeholder-agency theory. Journal of Management Studies, 29(2), 131-154.

Ighodalo, A. (2013). Oil environmental degradation and human security in the Niger-Delta region of Nigeria: Challenges and possibilities. European Scientific Journal, 8(26), 1857– 1881.

Ilaboya, O. J., & Omoye, A. S. (2013). Corporate social responsibility and firm performance: Evidence from Nigeria. Journal of Asian Development Studies, 2(1), 26-37.

Iqbal, M., Sutrisno, T., & Rosidi, P. A. (2013). Effect of environmental accounting implementation and environmental performance and environmental information disclosure as mediation on company value. International Journal of Business and Management Invention, 2(10), 2319 – 8028.

Ismail, M. (2009). Corporate social responsibility and its role in community development: An international perspective. Journal of International Social Research, 2(9), 199-209.

Ite, A. E., Ibok, U. J., Ite, M. U., & Petters, S. W. (2015). Petroleum exploration and production: Past and present environmental issues in the Nigeria’s Niger Delta: Science and Education Publishing Co. Ltd.

Katsoulakos, K., & Katsoulacos, Y. (2007). Strategic management, corporate responsibility and stakeholder management. Q Emerald Group Publishing Limited, 7(4), 355-369.

Law, J. (1990). A dictionary of business and management (5th ed.). Oxford: Oxford University Press.

Ligi, J. (2014). Green accounting-a way to sustainable development. Sai Om Journal of Commerce & Management, 1(3), 44-47.

Lindo, D. K. (2008). Asset management is your job. SuperVision, 69(1), 14-18.

Makori, D. M., & Jagongo, A. (2013). Environmental accounting and firm profitability: An empirical analysis of selected firms listed in Bombay Stock Exchange, India. International Journal of Humanities and Social Science, 3(18), 248-256.

Malik, M. S., & Nadeem, M. (2014). Impact of corporate social responsibility on the financial performance of banks in Pakistan. International Letters of Social and Humanistic Sciences, 10(1), 9-19. Available at: https://doi.org/10.18052/www.scipress.com/ilshs.21.9 .

Matten, D., Crane, A., & Chapple, W. (2003). Behind the mask: Revealing the true face of corporate citizenship. Journal of Business Ethics, 45(1), 109-120.

Mcmenamin, J. (1999). Financial management: An introduction (1st ed.). London: Routledge.

Miles, S. (2012). Stakeholder: Essentially contested or just confused? Journal of Business Ethics, 108(3), 285-298. Available at: https://doi.org/10.1007/s10551-011-1090-8.

Milne, M. J., & Patten, D. M. (2002). Securing organizational legitimacy: An experimental decision case examining the impact of environmental disclosures. Accounting, Auditing & Accountability Journal, 15(3), 372-405.

Mousa, G., & Hassan, N. T. (2015). Legitimacy theory and environmental practices: Short notes. International Journal of Business and Statistical Analysis, 2(01), 41-53.

Natufe, O. I. (2001). The problem of sustainable development and corporate social responsibility: Policy implications for the Niger Delta. Paper presented at the A Second Annual Conference and General Meeting at Rockaway River Country Club Denville, New Jersey, USA.

Ndu, O. A. E., & Agbonifoh, B. A. (2014). Corporate social responsibility in Nigeria: A study of the petroleum industry and the Niger Delta area. International Review of Social Sciences and Humanities, 6(2), 214-238.

Neu, D., Warsame, H., & Pedwell, K. (1998). Managing public impressions: Environmental disclosures in annual reports. Accounting, Organizations and Society, 23(3), 265-282. Available at: https://doi.org/10.1016/s0361-3682(97)00008-1.

NNPC. (2019). Annual statistical bulletin. Retrieved from: www.nnpcgroup.com .

Noodezh, H. R., & Moghimi, S. (2015). Environmental costs and environmental information disclosure in the accounting systems. International Journal of Academic Research in Accounting, Finance and Management Sciences, 5(1), 13-18.

O’Donovan, G. (2002). Environmental disclosures in the annual report: Extending the applicability and predictive power of legitimacy theory. Accounting, Auditing & Accountability Journal, 15(3), 344-371.

Ojo, G. U. (2012). Community perception and oil companies’ corporate social responsibility initiative in the Niger Delta. Studies in Sociology of Science, 3(4), 11- 21.

Okafor, C., & Oshodin, E. (2012). Corporate social responsibility and corporate performance in Nigeria. Journal of Management and Corporate Governance, 1(3), 22-24.

Okonkwo, E. C. (2014). Oil spills in Nigeria: Are there social and economic impacts? American Petroleum Institute, 9(5), 451-463.

Olujimi, J. A. B., Emmanuel, A. A., & Sogbon, O. (2011). Environmental implications of oil exploration and exploitation in the coastal region of Ondo State, Nigeria: A regional planning appraisal. Journal of Geography and Regional Planning, 4(4), 110-121.

Oroxom, R., A., Glassman, & Mcdonald, L. (2018). Structuring and funding development impact bonds for health: Nine lessons from Cameroon and beyond. CGD Policy Paper, No. 117, Center for Global Development, Washington, DC.

Owolabi, A. (2008). Environmental disclosures in annual reports: The Nigeria perspective. Paper presented at the Paper presented at the 2nd Italian Conference on Social and Environmental Research September, 2008.

Peters, G. T., & Bagshaw, K. B. (2014). Corporate governance mechanisms and financial performance of listed firms in Nigeria: A content analysis. Global Journal of Contemporary Research in Accounting, Auditing and Business Ethics, 1(2), 103-128.

Phillips, R. (2016). Impact investing and community development. Maine Policy Review, 25(1), 63-71.

Powei, M. D. (2020). Corporate social responsibility and organizational performance of Oil companies in Southern Nigeria. Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Management at Walden University, Minneapolis, Minnesota USA.  

Register, U. (2018). Small business investment company program-impact SBICs.

Reich, R. (1998). The new meaning of corporate citizenship. California Management Review, 40(2), 8-17.

Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring organizational performance: Towards methodological best practice. Journal of Management, 35(3), 718-804.

Santos, J. B., & Brito, L. A. L. (2012). Toward a subjective measurement model for firm performance. BAR-Brazilian Administration Review, 9(6), 95-117.

Siminica, M., Circiumaru, D., & Simion, D. (2012). The correlation between the return on assets and the measures of financial balance for Romanian companies. International Journal for Applied Mathematical Model and Methods in Applied Sciences, 2(6), 249-256.

Smith, R. E. (2011). Defining corporate social responsibility: A systems approach for socially responsible capitalism. Penn Libraries: University of Pennyslavia.

Sobrasuaipiri, S. (2014). Environmental justice in Nigeria: Reflections on the Shell-Ogoni uprising, twenty years afterwards. Paper presented at the Polycentric World Inequality, Citizenship and the Middle Classes 14th EADI General Conference 23-26 June 2014, Bonn.

Suchman, M. C. (1995). Managing legitimacy: Strategic and institutional approaches. Academy of Management Journal, 20(3), 571 - 610.

Tang, Z., Hull, C., & Rothenberg, S. (2011). How corporate social responsibility is pursued affects firm financial performance. Paper presented at the Academy of Management Proceedings, Meeting Abstract Supplement, 1-6.

Uadiale, M. O., & Fagbemi, T. O. (2011). Corporate social responsibility and financial performance in developing economics: The Nigeria experience. Paper presented in the 2011 New Orleans International Academic Conference.

Uwuigbe, U., Uwuigbe, O., & Ajayi, O. (2011). Corporate social responsibility disclosures by environmentally visible corporations: A study of selected firms in Nigeria. European Journal of Business and Management, 3(9), 9-11.

Weygandt, J. J., Kieso, D. E., & Kimmel, P. D. (2008). Managerial accounting: John Wiley & Sons.

Whetten, D. A., Rands, G., & Godfrey, P. (2001). What are the responsibilities of business to society? In A. Pettigrew (Ed.) (pp. 378- 408). London: Sage: Handbook of Strategy and Management.

Ziegler, T. (2018). Expanding horizons. The 3rd European Alternative Finance Industry Report: Cambridge Centre for Alternative Finance.

Adedipe, A. (2018). Star rating attributes and accommodation performance of upmarket hotels in Abuja territory, Nigeria. Doctoral Dissertation, Kenyatta University.  

Anderson, C. K., & Xie, X. (2010). Improving hospitality industry sales: Twenty-five years of revenue management. Cornell Hospitality Quarterly, 51(1), 53-67. Available at: https://doi.org/10.1177/1938965509354697.

Anuwichanont, J. (2011). The impact of price perception on customer loyalty in the airline context. Journal of Business & Economics Research (JBER), 9(9), 37-50. Available at: https://doi.org/10.19030/jber.v9i9.5646.

Bertsimas, D., & Popescu, I. (2003). Revenue management in a dynamic network environment. Transportation Science, 37(3), 257-277. Available at: https://doi.org/10.2307/2393473.

Carvell, S. A., & Quan, D. C. (2008). Exotic reservations—Low-price guarantees. International Journal of Hospitality Management, 27(2), 162-169. Available at: https://doi.org/10.1016/j.ijhm.2007.07.016.

Cetin, G., Demirciftci, T., & Bilgihan, A. (2016). Meeting revenue management challenges: Knowledge, skills and abilities. International Journal of Hospitality Management, 57, 132-142. Available at: https://doi.org/10.1016/j.ijhm.2016.06.008.

Chenhall, R. H. (2006). Theorizing contingencies in management control systems research. Handbooks of Management Accounting Research, 1, 163-205. Available at: https://doi.org/10.1016/s1751-3243(06)01006-6.

Choi, S., & Kimes, S. E. (2002). Electronic distribution channels' effect on hotel revenue management. The Cornell Hotel and Restaurant Administration Quarterly, 43(3), 23-31. Available at: https://doi.org/10.1177/0010880402433002.

CIEC. (2020). Kenya hotel room and bed occupancy rate. Retrieved from: https://www.ceicdata.com/en/kenya/hotel-room-and-bed-occupancy-rate/hotel-room-occupancy-rate .

Cross, R. G., Higbie, J. A., & Cross, Z. N. (2011). Milestones in the application of analytical pricing and revenue management. Journal of Revenue and Pricing Management, 10(1), 8-18. Available at: https://doi.org/10.1057/rpm.2010.39.

Cytonn Real Estate. (2017). Nairobi’s hospitality sector report. Nairobi, Kenya. Retrieved from: https://www.cytonn.com/uploads/downloads/hospitality-report-vf.pdf .

Demirciftci, T., Cobanoglu, C., Beldona, S., & Cummings, P. R. (2010). Room rate parity analysis across different hotel distribution channels in the US. Journal of Hospitality Marketing & Management, 19(4), 295-308. Available at: https://doi.org/10.1080/19368621003667010.

El Gayar, N. F., Saleh, M., Atiya, A., El-Shishiny, H., Zakhary, A. A. Y. F., & Habib, H. A. A. M. (2011). An integrated framework for advanced hotel revenue management. International Journal of Contemporary Hospitality Management, 23(1), 84-98.

Enz, C. A., Verma, R., Walsh, K., Kimes, S. E., & Siguaw, J. D. (2010). Cases in innovative practices in hospitality and related services: Set 3. Vol. 10, No. 10, June 2010. Retrieved from: https://ecommons.cornell.edu/bitstream/handle/1813/71048/Enz_202010_20Cases_20in_20innovative_20Set_203.pdf?sequence=1&isAllowed=y [Accessed 26 Aug 2021].

Ferguson, M., & Smith, S. (2014). The changing landscape of hotel revenue management and the role of the hotel revenue manager. Journal of Revenue and Pricing Management, 13(3), 224-232. Available at: https://doi.org/10.1057/rpm.2014.11.

Ferreira, A., & Otley, D. (2010). Design and use of management control systems: An analysis of the interaction between design misfit and intensity of use. London: CIPFA (Chartered Institute of Public Finance and Accountancy).

Fiedler, F. (1958). Fiedler, F. (1958). Fiedler's contingency theory. Leader Attitudes and Group Effectiveness. Retrieved from: https://www.leadership-central.com/fiedler's-contingency-theory.html .

Gallego, G., & Van Ryzin, G. (1997). A multiproduct dynamic pricing problem and its applications to network yield management. Operations Research, 45(1), 24-41. Available at: https://doi.org/10.1287/opre.45.1.24.

González-Serrano, L., & Talón-Ballestero, P. (2020). Revenue management and e-tourism: The past, present and future. Handbook of e-Tourism, 1-28.

Haensel, A., & Koole, G. (2011). Booking horizon forecasting with dynamic updating: A case study of hotel reservation data. International Journal of Forecasting, 27(3), 942-960. Available at: https://doi.org/10.1016/j.ijforecast.2010.10.004.

Hernandez, N. (2015). Restaurant revenue management: Examining reservation policy implications at fine dining restaurants. Doctoral Dissertation, Walden University.  

Hospitality-Professionals-Association. (2013). Revenue management: An introduction to practitioners. Bournemouth BH2 5Q: Hospitality Professionals Association: Wentworth Jones Limited.

Irandu, E. M. (2006). Sustainable tourism development on Kenya's coast: A hospitality sector view. Anatolia, 17(2), 189-209.

Ivanov, S., & Zhechev, V. (2012). Hotel revenue management–a critical literature review. Tourism: An International Interdisciplinary Journal, 60(2), 175-197.

Karaesmen, I., & Van Ryzin, G. (2004). Overbooking with substitutable inventory classes. Operations Research, 52(1), 83-104. Available at: https://doi.org/10.1287/opre.1030.0079.

Karmarkar, S., & Dutta, G. (2011). Optimal table-mix and acceptance? rejection problems in restaurants. International Journal of Revenue Management, 5(1), 1-15. Available at: https://doi.org/10.1504/IJRM.2011.038616.

Kenya-National-Bureau-of-Statistics. (2020). Economic survey 2020. Nairobi, Kenya.

Kimes, S. E. (2003). Revenue management: A retrospective. Cornell Hotel and Restaurant Administration Quarterly, 44(5-6), 131-138. Available at: https://doi.org/10.1504/IJRM.2011.038616.

Kimes, S. E. (2010). Strategic pricing through revenue management. Retrieved from: https://ecommons.cornell.edu/bitstream/handle/1813/72344/Kimes72_Strategic_Pricing_Through_Revenue_Management.pdf?sequence=1&isAllowed=y [Accessed 26 Aug 2021].

Kimes, S. E., Enz, C. A., Siguaw, J. D., Verma, R., & Walsh, K. (2010). Cases in innovative practices in hospitality and related services: Set 2. Vol. 10, No. 4, February 2010. Retrieved from: https://ecommons.cornell.edu/bitstream/handle/1813/71069/Kimes_202010_20Cases_20in_20innovative_20Set_202.pdf?sequence=1&isAllowed=y [Accessed 26 Aug 2021].

Kimes, S., & Anderson, C. K. (2011). Revenue management for enhance profitability: An introduction for hotel owners and asset managers. Retrieved from: https://ecommons.cornell.edu/bitstream/handle/1813/71529/Anderson33_Revenue_Management_for_Enhanced_Profitability002.pdf?sequence=1&isAllowed=y [Accessed 26 Aug 2021].

Koide, T., & Ishii, H. (2005). The hotel yield management with two types of room prices, overbooking and cancellations. International Journal of Production Economics, 93, 417-428. Available at: https://doi.org/10.1016/j.ijpe.2004.06.038.

Koushik, D., Higbie, J. A., & Eister, C. (2012). Retail price optimization at intercontinental hotels group. Interfaces, 42(1), 45-57.

Lieberman, W. H. (1993). Debunking the myths of yield management. Cornell Hotel and Restaurant Administration Quarterly, 34(1), 34-41.

Liu, P. (2012). Optimizing hotel pricing: A new approach to hotel reservations. Vol 12 (10). Retrieved from: https://ecommons.cornell.edu/bitstream/handle/1813/71085/Liu_202012_20Optimizing_20hotel_20pricing.pdf?sequence=1&isAllowed=y [Accessed 26 Aug 2021].

Miricho, M. N. (2013). Yield management strategy in Kenya’s town hotels: Opportunities and scope in room-stock management. Doctoral Dissertation, Kenyatta University.

Monnier, O. (2021). A ticket to recovery: Reinventing Africa’s Tourism Industry, 2021IFC. Retrieved from: https://www.ifc.org/wps/wcm/connect/news_ext_content/ifc_external_corporate_site/news+and+events/news/reinventing-africa-tourism#:~:text=start%20in%202022."-,Unprecedented%20Crisis,Ivoire%27s%20and%20Kenya%27s%20combined%20GDP .

Morag, C. J. (2013). Effective revenue management in the hospitality industry. London, UK: EyeforTravel Ltd.

Murimi, M., & Wadongo, B. (2021). Application of revenue management practices in star-rated hotels in Kenya. African Journal of Hospitality, Tourism and Leisure, 10(2), 559-574. Available at: https://doi.org/10.46222/ajhtl.19770720-118.

Murimi, M., Wadongo, B., & Olielo, T. (2021). Determinants of revenue management practices and their impacts on the financial performance of hotels in Kenya: A proposed theoretical framework. Future Business Journal, 7(1), 1-7. Available at: https://doi.org/10.1186/s43093-020-00050-9.

Murimi, M., Wadongo, B., & Olielo, T. (2021). Mediation role of revenue management practices on the linkage between hotel determinants and financial performance of hotels in Kenya. Open Journal of Business and Management, 9(4), 1805-1835. Available at: https://doi.org/10.4236/ojbm.2021.94098.

Noh, S., Lee, H. C., & Lee, S. K. (2016). Exploring the determinants of strategic revenue management with idiosyncratic room rate variations. Retrieved from: https://agrilifecdn.tamu.edu/ertr/files/2016/12/RN99.pdf.

Noone, B. M., & Mattila, A. S. (2009). Hotel revenue management and the Internet: The effect of price presentation strategies on customers’ willingness to book. International Journal of Hospitality Management, 28(2), 272-279. Available at: https://doi.org/10.1016/j.ijhm.2008.09.004.

Noone, B. M., McGuire, K. A., & Rohlfs, K. V. (2011). Social media meets hotel revenue management: Opportunities, issues and unanswered questions. Journal of Revenue and Pricing Management, 10(4), 293-305. Available at: https://doi.org/10.1057/rpm.2011.12.

Noone, B. M., Canina, L., & Enz, C. A. (2013). Strategic price positioning for revenue management: The effects of relative price position and fluctuation on performance. Journal of Revenue and Pricing Management, 12(3), 207-220. Available at: https://doi.org/10.1057/rpm.2012.48.

Noone, B. M., Enz, C. A., & Glassmire, J. (2017). Total hotel revenue management: A strategic profit perspective. Retrieved from: https://vtechworks.lib.vt.edu/bitstream/handle/10919/85100/cathy-enz-total-hotel-revenue-management-strategic-profit-perspective-report.pdf?sequence=1&isAllowed=y [Accessed 26 Aug 2021].

Odawa, E. L. (2017). The efficacy of information and communication technology in creating competitive advantage in 3-5 star-rated hotels in Nairobi, Kenya. Doctoral Dissertation, Kenyatta University.  

Oliveri Martínez-Pardo, G. (2017). Principles of revenue management and their applications. Retrieved from: https://uvadoc.uva.es/bitstream/handle/10324/26073/TFG-I-750.pdf?sequence=1&isAllowed=y [Accessed 26 Aug 2021].

Ortega, B. (2016). Revenue management systems and hotel performance in the economic downturn. International Journal of Contemporary Hospitality Management, 28(4), 658-680. Available at: https://doi.org/10.1108/ijchm-07-2014-0324.

Padhi, S. S., & Aggarwal, V. (2011). Competitive revenue management for fixing quota and price of hotel commodities under uncertainty. International Journal of Hospitality Management, 30(3), 725-734. Available at: https://doi.org/10.1016/j.ijhm.2010.12.007.

Palmer, A., & McMahon‐Beattie, U. (2008). Variable pricing through revenue management: A critical evaluation of affective outcomes. Management Research News, 31(3), 189-199. Available at: https://doi.org/10.1108/01409170810851285.

Patel, V. (2020). Top hotel revenue management strategies to adopt in 2020 . Retrieved from: www.ezeeabsolute.com: https://www.ezeeabsolute.com/blog/hotel-revenue-management-strategies/ .

Pekgün, P., Menich, R. P., Acharya, S., Finch, P. G., Deschamps, F., Mallery, K., . . . Fuller, J. (2013). Carlson Rezidor hotel group maximizes revenue through improved demand management and price optimization. Interfaces, 43(1), 21-36. Available at: https://doi.org/10.1287/inte.1120.0660.

Queenan, C. C., Ferguson, M. E., & Stratman, J. K. (2011). Revenue management performance drivers: An exploratory analysis within the hotel industry. Journal of Revenue and Pricing Management, 10(2), 172-188. Available at: https://doi.org/10.1057/rpm.2009.31.

Santoro, G. (2015). Evaluating performance in the hotel industry: An empirical analysis of Piedmont. Journal of Investment and Management, 4(1-1), 17-22.

Speckbacher, G., & Offenberger, P. (2010). The design of management control systems in non-profit organizations: How can trust and control be balanced? : Vienna University of Economics and Business. Retrieved from: https://cdn.ymaws.com/www.istr.org/resource/resmgr/Istanbul_abstracts/ISTR2010_0426.pdf .

Talluri, K. T., & Van-Ryzin, G. J. (2006). The theory and practice of revenue management (Vol. 68). Berlin: Springer Science & Business Media.

Torc'h, L. (2013). Revenue management and it impacts on its actors in the hospitality industry. Doctoral Dissertation.  

Tourism Regulatory Authority (TRA). (2020). Classification of Hotels in Kenya. Retrieved from: https://www.tourismauthority.go.ke/index.php/resource-centre/downloads/category/12-classified-tourism-enterprises .

Tranter, K. A., Stuart-Hill, T., & Parker, J. (2008). Introduction to revenue management for the hospitality industry. Harlow: Pearson Prentice Hall.

Varini, K., & Sirsi, P. (2012). Social media and revenue management; Where should the two meet? Journal of Technology Management for Growing Economies, 3(1), 33-46. Available at: https://doi.org/10.15415/jtmge.2012.31002.

Wadongo, B. I. (2014). 'Performance management and evaluation in non-profit organisations: An embedded mixed methods approach'. PhD Thesis. University of Bedfordshire.  

Wadongo, B., & Abdel-Kader, M. (2014). Contingency theory, performance management and organisational effectiveness in the third sector. International Journal of Productivity and Performance Management, 63(6), 680-703.

Wang, X. L., Yoonjoung Heo, C., Schwartz, Z., Legohérel, P., & Specklin, F. (2015). Revenue management: progress, challenges, and research prospects. Journal of Travel & Tourism Marketing, 32(7), 797-811. Available at: https://doi.org/10.1080/10548408.2015.1063798.

Weatherford, L. R. (1995). Length of stay heuristics: Do they really make a difference? The Cornell Hotel and Restaurant Administration Quarterly, 36(6), 70-79. Available at: https://doi.org/10.1177/001088049503600620.

Whitfield, R., & Duffy, A. (2013). Extended revenue forecasting within a service industry. International Journal of Production Economics, 141(2), 505-518. Available at: https://doi.org/10.1016/j.ijpe.2011.11.015.

Wirtz, J., & Kimes, S. E. (2007). The moderating role of familiarity in fairness perceptions of revenue management pricing. Journal of Service Research, 9(3), 229-240. Available at: https://doi.org/10.1177/1094670506295848.

Zhang, M., & Bell, P. C. (2010). Fencing in the context of revenue management. International Journal of Revenue Management, 4(1), 42-68. Available at: https://doi.org/10.1504/IJRM.2010.030030.

Zhang, D., & Weatherford, L. (2017). Dynamic pricing for network revenue management: A new approach and application in the hotel industry. INFORMS Journal on Computing, 29(1), 18-35. Available at: https://doi.org/10.1287/ijoc.2016.0713.