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Relational Capabilities under Moderating and Mediating Effects to Understand their Impacts on Firm Financial Performance

Angelica PIGOLA


Priscila Rezende DA COSTA


Fernando Antonio Ribeiro SERRA

Angelica PIGOLA 1

Priscila Rezende DA COSTA 2 Fernando Antonio Ribeiro SERRA 2 

  1. Master at Nove de Julho University, Brazil. 1

  2. Professor and PhD at Nove de Julho University (UNINOVE), Brazil. 2

Pages: 332-357

DOI: 10.18488/journal.62.2021.85.332.357

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Article History:

Received: 24 May, 2021
Revised: 18 June, 2021
Accepted: 14 July, 2021
Published: 16 August, 2021


Relational Capabilities (RC) appear are valuable capabilities not only for performance but also to generate profitability. In this vein, this study performed a meta-analytic investigation of RC dimensions influencing firm financial performance. It also examined the role of mediating and moderating effects of knowledge management and partners integration influencing this association. From a meta-analytic procedure, 54 empirical studies were examined through random-effects model of Pearson’s correlations as the effect size and a meta-analytical regression analysis (MARA) to examined moderation effects and meta-analytical structure equation modeling (MASEM) to examined mediation effects. Our findings confirm that firm financial performance is impacted directly and positively by RC itself excepting by the intrafirm relational capacity dimension. We also find that knowledge management and partner integration do not mediate positively the effect RC on firm financial performance. Further, RC dimensions effects on firm financial performance vary positively and negatively across partner integration and knowledge management moderation effects.
Contribution/ Originality
This study challenges RC into firms’ business ecosystem as one of their sources of growth to create several opportunities. Therefore, by indicating a potential evolution of this dynamic capability in a more financial favorable comprehension, this article contributes to society, economy in general and to the science of business management.


Relational capabilities, Partner relationship, Knowledge management, Financial performance, Meta-analysis.


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This study was financed in part by the Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - Brasil (CAPES).

Competing Interests:

The authors declare that they have no competing interests.


All authors contributed equally to the conception and design of the study.

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