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International Journal of Natural Sciences Research

January 2015, Volume 3, 1, pp 9-20

A Study on the Accessibility in Shopping Malls for People with Disabilities (PWDS) in Malaysia

Alaa Bashiti

,

Asiah Abdul Rahim

Alaa Bashiti 1 Asiah Abdul Rahim 1 

  1. Department of Architecture, Kulliyyah of Architecture and Environmental Design, International Islamic University Malaysia 1

Pages: 9-20

DOI: 10.18488/journal.63/2015.3.1/63.1.9.20

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Abstract:

The objective of the paper: firstly, to evaluate accessibility and usability in the facilities that used by people with disabilities (PwDs) in shopping malls. Secondly, to identify whether the facilities provided in according with the latest Malaysian standards (MS 1184:2014) Universal Design and Accessibility in the Built Environment-Code of Practice. The paper will discuss disability and accessibility issues, current accessibility system in Malaysia, Malaysian Standards and universal design implementation in built environment and the importance of shopping malls in accessibility for Malaysia. It is a part of on-going research on universal design implementation in shopping malls. Accessibility in the shopping mall for people with disabilities PwDS is vital in order to provide and promote security and independence. Thus, in the planning of shopping malls well as in the design process, special considerations should be applied to accommodate the needs of the PwDs. Both qualitative and quantitative methods will be applied, by using descriptive analysis, observation, questionnaire, access audit simulation, checklist and interview. Photographic documentation is also taken for further analysis of the current facilities condition. Three case studies have been selected to evaluate accessibility of the shopping malls for People with Disabilities PwDs which are IKEA in Damansara, Suria Kuala Lumpur convention Centre (KLCC) in Kuala Lumpur and Alamanda in Putrajaya. The expected findings to identify whether the facilities provided match the needs of the people with disabilities, this is further supported by using the Malaysian standard (MS 1184:2014) Universal Design and Accessibility in the Built Environment-Code of Practice that fits and matches the facilities provided for various types of People with Disabilities PwDs. 
Contribution/ Originality
This study is one of very few studies which have evaluated accessibility and usability in the facilities that used by people with disabilities PwDs in shopping malls. The paper’s primary contribution is to provide recommendations to the field of built environment, some extension could be done with this research by detailing the design characteristics and focuses more in every inaccessible public facilities that has the potential to be planned or redeveloped for new shopping mall or existing one to enhance the life quality for PwDs and provide user friendly accessibility within and outside shopping malls.

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Reference:

  1. L. P. Grosbois, The evolution of design for all in public buildings. W.F.E. Preiser & Ostroff, E.(Ed.) Universal design handbook, 1st ed. Boston: McGraw-Hill, 2001.
  2. The Centre for Universal Design, Accessible environments toward universal design. Raleigh, NC: NC State University, 1991.
  3. K. Malhorta, Presented at the Introductory Remarks of the National Conference on  Accessibility and Unevirsal Design: Implications for Public Transport and the Built Environment, 1 March 2010, 2010.
  4. A. Abdul Rahim, "Universal design for tourism towards sustainable built environment in Malaysia," presented at the Symposium on Trends in Universal Design STUD, 2014. In Conjuction With Launching of Ms 1184 Universal Design and Accessibility in the Built Environment–Code of Practice, 1st December 2014, Intercontinental Hotel, Kuala Lumpur, 2014.
  5. S. Kose, "Tourism for all: How can universal/inclusive design accommodate senior travelers? Intercontinental Kuala Lumpur, 1st December 2014," presented at the Presented at the Shizuoka University of Art and Culture,Symposium on Trends in Universal Design STUD, 2014, 2014.
  6. The Centre for Universal Design, Accessible, adaptable, and universal design: College of Design, Nc State University, HDFS.4.91, 2006.
  7. A. Abdul Rahim, "Application of universal design in Malaysia: Kaed universal design as research and training provider for Malaysia. Putrajaya international convention centre, Putrajaya, Malaysia 11th – 12th November 2013," presented at the Presented at the 3rd International Conference on Universal Design in the Built Environment 2013 (ICUDBE3/2013). MUSAWAH: Sharing the World ?Universal Design & Green Technology, 2013, 2013.
  8. Department of Social Welfare, "Statistics profile, ministry of women," Family and Community Development, vol. Family and Community Development. Available: http://www.jkm.gov.my [Accessed 12 December 2014], 2007.
  9. J. Harrison, Achieving equality through universal design thinking. Power point presentation. ICUDBE: IIUM Gombak, 2011.
  10. H. Froyen, "En-abling physical environments. For all people, and in all stages of life," presented at the Symposium on Trends in Universal Design 2014, Tourism Industry for the Aging Populatin, 01 December 2014. Intercontinental Hotel Kuala Lumpur, Malaysia, 2014, 2014.
  11. A. Bashiti and A. Abdul Rahim, "A study on shopping malls for people with disabilities (PWDS): An over view. Putrajaya international convention centre, Putrajaya, Malaysia 11th – 12th November 2013," presented at the 3rd International Conference on Universal Design in the Built Environment 2013 (ICUDBE3/2013). MUSAWAH: Sharing The World ?Universal Design & Green Technology, 2013.
  12. S. Almanie, "Aging population in Arab countries," Ashwak Magazine. Available: http://fac.ksu.edu.sa/assalmanea/publications [Accessed September 2013], 2011.
  13. H. C. Siong, "Lessons learned from planning of Putrajaya city – administrative centre of Malaysia," presented at the Seminar UTM-SIT. Workshop at Shibaura Institute, Japan, 2006.

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