In this research, it aims to show how the information technology and communication (ICT) have influence on the supply chain management in manufacturing SMEs, likewise, analyze how it affects this relationship to operational performance in these organizations, however, for these companies, not all ICT can be adapted to any business, results of the statistical analysis indicate that employers in their interest to adopt ICTs require taking into account the complexity the supply chain to ensure that adoption is not a bad investment and especially the approach to maximize performance in these organizations. The research was conducted with a random sample of 120 SMEs in the manufacturing sector in Aguascalientes during the months of March and April 2012 through a survey designed under the technical fieldwork aimed at managers responsible for coordinating operations Manufacturing of SMEs. The analysis in this study implies that employers establish strategies to enable all workers to improve their skills in the subject of ICT and in this sense, the results are to be useful for decision making and for the better Management of supply chain.
Aguilera, E.L., C.O. Hernández and T.C.G. López, 2012. La gestión de las cadenas de suministro y los procesos de producción. Mercados y Negocios, 13(2): 43-66.
Aitken, J., 2005. Designing and managing multiple pipelines. Journal of Business Logistics, 26(2): 73–96.
Anderson, J. and D. Gerbing, 1988. Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3): 411-423.
Aravindh, K.L. and R. Ganesan, 2011. Influence of E-business in SME’s supply chain management: A status review. European Journal of Social Sciences, 23(3): 493-501.
Ayers, J.B., 2001. Handbook of supply chain management. Boca Raton. Fla.: The St. Lucie Press/APICS Series on Resource Management.
Bagozzi, R. and Y. Yi, 1988. On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1): 74-94.
Biniazi, K., R. Ghahremani, H. Alipour, S.Z. Talebian and S. Akhavan, 2011. Position and role of ICT in supply chain management (SCM). Australian Journal of Basic and Applied Sciences, 5(8): 827-831.
Bowersox, D.J., P.J. Daugherty, C.L. Droge, D.S. Rogers and D.L. Wardlow, 1989. Leading edge logistics: Competitive positioning for the 1990s, council of logistics.
Childer House, P., J. Aitken and D.R. Towill, 2002. Analysis and design of focused demand chains. Journal of Operations Management, 20(6): 675–689.
Choi, Y.T. and L.J. Hartley, 1996. An exploration of supplier selection practices across the supply chain. Journal of Operations Management, 14(4): 333–343.
Chun, H.C., T.K. Choon, T. Laosirihongthong and L.G. Keong, 2011. Entrepreneurial SCM competence and performance of manufacturing SMEs. International Journal of Production Research, 49(22): 6629-6649.
Devaraj, S., L. Krajewski and J.C. Wei, 2007. Impact of ebusiness technologies on operational performance: The role of production information integration in the supply chain. Journal of Operations Management, 25(6): 1119-1216.
Ellram, L.M., 1990. The supplier selection decision in strategic partnerships. Journal of Purchasing and Materials Management, 26(4): 8-14.
Fornell, C. and D. Larcker, 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1): 39-50.
Giunipero, L.C., R.E. Hooker, M.S. Joseph, T.E. Yoon and S. Brudvig, 2008. A decade of SCM literature: Past, present and future implications. Journal of Supply Chain Management, 144(4): 66-86.
Gonzalvez, G., N., A.P. Soto, A. Trigo, C.F.J.Y. Molina and J. Varajao, 2010. El papel de las TIC en el rendimiento de las cadenas de suministro: El caso de las grandes empresas de España y Portugal. Universia Business Review, 1(1): 102-115.
Hagel, J. and J. Brown, 2005. Productive friction: How difficult business partnerships can accelerate innovation. Harvard Business Review, 83(2): 82–90.
Hair, J.F., R.E. Anderson, R.L. Tatham and W.C. Black, 1995. Multivariate data analysis with readings. New York: Prentice-Hall.
Handfield, R., R. Sroufe and S. Walton, 2005. Integrating environmental management and supply chain strategies. Business Strategy Environmental, 14(11): 1–19.
Hatcher, L., 1994. A step by step approach to using the SAS system for factor analysis and structural equation modeling. Cary, NC: SAS Institute Inc.
Lee, S.Y. and R.D. Klassen, 2008. Drivers and enablers that foster environmental management capabilities in small- and medium-sized suppliers in supply chains. Production and Operations Management, 17(6): 573–586.
Mahama, H., 2006. Management control systems, cooperation and performance in strategic supply relationships: A survey in the mines. Management Accounting Research, 17(3): 315-339.
Mbang, J.A., 2012. A new introduction to supply chains and supply chain management: Definitions and theories perspective. International Business Research, 5(1): 194-207.
Mentzer, J.T., W. DeWitt and J. Keebler, 2001. What is supply chain management?. In Mentzer, J.T. (Eds). Supply chain management. Thousand Oaks: Sage Publications Inc.
Mukhopadhyay, T. and S. Kekre, 2002. Strategic and operational benefits of electronic integration in B2B procurement process. Management Science, 48(10): 1301-1313.
Neef, D., 2001. E-procurement: From strategy to implementation. Upper Saddle River, NJ: Prentice Hall.
Nunnally, J.C.Y. and I.H. Bernstein, 1994. Psychometric theory. 3rd Edn., New York: McGraw-Hill.
Pearson, J.N. and L.M. Ellram, 1995. Supplier selection and evaluation in small versus large electronics firms. Journal of Small Business Management, 33(4): 53–65.
Rayati, S.A., M. Abzari and A. Mohammadzadeh, 2009. A research in relationship between ICT and SCM. Proceedings of World Academy of Science. Engineering and Technology, 38(1): 92-101.
Raymond, L. and J. St-Pierre, 2005. Antecedents and performance outcomes of advanced manufacturing systems sophistication in SMEs. International Journal of Operations and Production Management, 25(5-6): 514-533.
Ross, A. and P.F. Buffa, 2009. Supplier post performance evaluation: The effects of buyer preference weight variance. International Journal of Production Research, 47(16): 4351-4371.
Shin, H., D.A. Collier and D.D. Wilson, 2000. Supply management orientation and supplier/buyer performance. Journal of Operations Management, 18(3): 317–333.
SIEM, 2010. Directorio empresarial. Secretaria de Economía de Aguascalientes, Junio. Available from www.siem.gob.mx.
Srinivasan, K., S. Kekre and T. Mukhopadhyay, 1994. Impact of electronic data interchanges technology on JIT shipments. Management Science, 40(10): 1291-1304.
Tracey, M. and C.L. Tan, 2001. Empirical analysis of supplier selection and involvement, customer satisfaction and firm performance. Supply Chain Management: An International Journal, 6(4): 174–188.
Varma, S., S. Wadhwa and S.G. Deshmukh, 2006. Implementing supply chain management in a firm: Issues and remedies. Asia Pacific Journal of Marketing and Logistics, 18(3): 223–243.
Wisner, J.D., 2003. A structural equation model of supply chain management strategies and firm performance. Journal of Business Logistics, 24(1): 1-26.