Chen Sheng , Felicia Poon (2019). An Entrepreneurship Research in Singapore: Basic Psychological Needs and Motivation. International Journal of Business, Economics and Management, 6(2): 87-98. DOI: 10.18488/journal.62.2019.62.87.98
At the initial stages of starting a company, one who sets up the business and business deals is a start-up entrepreneur. This research focuses on entrepreneurs in start-up companies and explores how certain psychological needs influence motivation at the start-up stage. Basic Psychological Needs Theory is the latest and central theory from the SDT (Self-Determination Theory) (Deci and Ryan, 2000;2002). Jian et al. (2012) pointed out that psychological need is a critical factor in connecting the external environment and internal individuality. Additionally, entrepreneurial motivation is a precondition for entrepreneurship. Recent research suggests that motivation is an important role in entrepreneurial behavior and success where motivation has influenced entrepreneurs to start a business (Virginia and Carlos, 2012) . The research looks at the relationship between the psychological need and motivation of candidates of start-up in Singapore utilizing positivist approaches. Multiple regression analysis was used to analyze a causal relationship between psychological need and entrepreneurial motivation. Results found that there was a statistically significant relationship between two concepts.
The paper's primary contribution is finding that relationship between the basic psychological need and entrepreneur motivation in Singapore. Thinking about the causation of two concepts, this study has analyzed the impact of the psychology in the field of entrepreneurship.
Intention to Use E-Recruitment System: Empirical Evidence from Jobseekers in the Advertising Industry in Malaysia
Chuah Kee Woon , Jugindar Singh Kartar Singh (2019). Intention to Use E-Recruitment System: Empirical Evidence from Jobseekers in the Advertising Industry in Malaysia. International Journal of Business, Economics and Management, 6(2): 76-86. DOI: 10.18488/journal.62.2019.62.76.86
Advancements in technology have a massive impact on the workplace including recruitment of staff. The aim of this study was to examine jobseekers’ behavior towards e-recruitment system usage by jobseekers in Malaysia. The study population was jobseekers intending to apply for jobs in the advertising industry. This was a quantitative study and self-administered questionnaires were used to collect information from a sample of 100 jobseekers. The SPSS statistical tool was used to generate descriptive statistics and inferential statistics. The results revealed that perceived usefulness was the key determinant of e-recruitment adoption. However, the impact of perceived information content quality (PICQ) and perceived search engine optimization (PSEO) was insignificant. The implications of this study are that recruitment agencies and human resources practitioners need to focus on the perceived usefulness of the e-recruitment system to attract and create the desire in jobseekers to use e-recruitment system.
This study is one of very few studies which have investigated jobseekers intention to use e-recruitment system in Malaysia. This study provides insights for human resources practitioners on the effective use of e-recruitment system to attract a greater pool of applicants.
Investigate Airport Service Quality- A Case Study of Airports in Shanghai
Hongwei Jiang , Tianhui Liang (2019). Investigate Airport Service Quality- A Case Study of Airports in Shanghai. International Journal of Business, Economics and Management, 6(2): 61-75. DOI: 10.18488/journal.62.2019.62.61.75
Evaluating service quality is a critical task for airports aiming to identify aspects of airport service that contribute to differences in passenger satisfaction. The purpose of this paper is to investigate the airport service quality from passengers’ perspectives at two airports (Pudong and Hongqiao Airports) under the management of Shanghai Airport Authority (SAA) in China. Surveys at SAA have found that there are significant differences between passengers’ expectations and actual perceptions of service quality at SAA, which imply that SAA is advised to improve its service quality and reduce passenger dissatisfaction towards components comprising service quality as a whole. The components for which the largest gaps were found between expectation and actual perception were identified as “Shop and restaurant prices”, “Free Wi-Fi access”, “Play areas for children”, “Departure punctuality”, and “Various restaurants providing different kinds of food”. The results reveal that there are significant differences between gender, nationality and main travel purpose groups: women tend to assign significantly higher scores than men; domestic travellers reported high satisfaction than international ones; and passengers travelling for holiday and academic-related purposes reported higher satisfaction than those travelling for business. There is a positive correlation between airport service quality and passengers’ overall satisfaction at SAA. This paper aims to provide useful information for government officials in the identification of potential issues posed to passengers and that should be addressed by airport management.
This study is the first attempt to investigate airport service quality from passenger’s perspective, rather than from airport’s perspective. The paper’s primary contribution is its findings in passenger’s perception and expectation according to different demographic groups, and their varying impact on passenger’s satisfaction and airport preferences in China.