TY  - EJOU
AU  - 
T1  - Impact of the Self-Assessment Process on Quality Enhancement of Higher Education Institutions: A Case Study of Vietnam
T2  - International Journal of Education and Practice

PY  - 2020
VL  - 8
IS  - 3
SN  - 2310-3868

AB  - Quality assurance and accreditation has been implemented in Vietnam for nearly twenty years. It is mandatory for all Vietnamese higher education institutions to undertake accreditation including self-assessment. This study aims to investigate the impact of the self-assessment processes on quality enhancement of universities in Vietnam. Semi-structured interviews were conducted with 33 participants from three Vietnamese universities located in three major regions: the North, the Central and the South. The interviewees were those who directly involved in the self-assessment processes including institutional leaders, department heads, faculty deans, internal quality assurance staff and lecturers. Thematic analysis identified that there was a number of notable impacts resulting from the implementation of self-assessment on higher education quality. Key impacts were reported in relation to: leadership and management, teaching staff, students and student support, and training programs. The study concludes that self-assessment processes had a positive impact on improving the quality of teaching, learning, program management and student support in Vietnamese universities sampled for the current study. 
KW  - Accreditation
KW  - Higher education
KW  - Impact
KW  - Quality assurance
KW  - Self-assessment
KW  - Vietnam.
DO  - 10.18488/journal.61.2020.83.536.546