TY - EJOU AU - T1 - Investigating Citizenship Behavior Effectiveness and Extending the Effectiveness of Project Implementation in Light of the Covid-19 Pandemic T2 - International Journal of Management and Sustainability PY - 2021 VL - 10 IS - 4 SN - 2306-0662 AB - Entrepreneurs are striving to maintain the existence of their businesses in the face of the COVID–19 pandemic. Top management need to maintain effective processes and ensure employee motivation to keep the right employees in the business. The level of interest of both academic researchers and practitioners has increased regarding employee relations within organizations during lockdown situations. Most workplaces implemented work from home arrangements for most employees. This study seeks to examine the citizenship behavior effectiveness and the effectiveness of project implementation in construction projects in the oil and gas industry. Citizenship behavior effectiveness was used as a theoretical framework for this research. The construction project employees from the oil & gas industry were invited to take part in this research. Quantitative data analysis was employed with a structural equation modelling approach during the transition from office and construction sites to working from home. The findings revealed that citizenship behavior effectiveness has a positive influence through the observable variables. KW - OCB KW - Temporary organization KW - Helping behavior KW - Project loyalty KW - Project-based compliance KW - Relationship maintenance KW - Construction project KW - Oil and gas industry KW - Thailand. DO - 10.18488/journal.11.2021.104.135.150