%0 Journal Article %A %D 2013 %J International Journal of Management and Sustainability %@ 2306-0662 %V 2 %N 8 %P 138-149 %T Towards Low Carbon Society: Exploring Users Perceptions on the Service Quality Level Performance of Public Transport Staff in the Klang Valley %M %U http://www.pakinsight.com/archive/11/08-2013/8