%0 Journal Article %A %D 2021 %J International Journal of Management and Sustainability %@ 2306-0662 %V 10 %N 4 %P 114-122 %T Customer Relationship Management (CRM) in the Public and Private Sector Banks in Bihar: A Comparative Study %M 10.18488/journal.11.2021.104.114.122 %U http://www.pakinsight.com/archive/11/12-2021/4