Nwanah Chizoba P. , Ofobruku Sylvester Abomeh , Okafor Chika M. , Mba Njide M (2019). Impact of Participatory Decision Making on Organisational Goal Attainment. International Journal of Business, Economics and Management, 6(1): 1-15. DOI: 10.18488/journal.62.2019.61.1.15
The study centred on participatory decision making and organizational goal attainment. This study investigated the extent to which participative decision making affects the organizational goal attainment. The study had a sample size of 136 obtained using the Cochran statistical formula. The study employed a survey research design. The instrument used for data collection was the questionnaire. The data from the responses were presented in frequencies, simple percentages. Three hypotheses were tested using the chi-square X2 and t-test statistical tools. The study found out that: Employee participation in decision making significantly improves job productivity (X2 cal = 2.554 > X2 0.5 = 0.6763); employee participation in decision, making relates to employee motivation (Fc – test = 21 .56 > ft 1 = 2.01); the policy of employee participation in decision-making is significant in organizational goal attainment (X2 Cal = 1.887 > X2 0.5 = 0.6763) The study, based on the above findings, concluded that for the goal attainment of any organization to be achieved successfully depended on the extent to which the organization integrated the workers into the policy formulation and implementation. The study recommends that organizations should adopt the ring show management theory as a way of survival.
This study is one of the very few studies which have investigated employees’ participatory decision making and organisational goal attainment. Currently there are paucity studies in Abuja that examine organisational goal attainment. This study contributes an important additional dimension in the search for sustainable organisational goal attainment in Nigeria.
Satisfaction with Applications Fuels the Growth of Mobile Wallet Use in Thailand
Donald L. Amoroso , Pajaree Ackaradejruangsri (2019). Satisfaction with Applications Fuels the Growth of Mobile Wallet Use in Thailand. International Journal of Business, Economics and Management, 6(1): 16-22. DOI: 10.18488/journal.62.2019.61.16.22
In this research, we study factors such as consumer attitudes and personal innovativeness in order to understand the effect of loyalty on satisfaction with mobile wallet applications in Thailand. We developed a research model, based upon previous research, where we propose and examine four constructs. In general, consumer attitudes and personal innovativeness loaded strongly on both loyalty and satisfaction with the Thai consumers sampled. We found strong support for all of the hypothesized relationships, albeit some at different strength levels. It was found that consumer attitudes are an extremely strong factor that increases loyalty and improves satisfaction with mobile wallet applications in Thailand. We also found a very strong impact of satisfaction on loyalty with Thai consumers. This study helps to understand how specific factors influence consumer satisfaction with mobile wallet apps, and what drives consumers’ decisions to be loyal and satisfied customers.
This study contributes in the existing literature of consumer behavior, particularly consumer satisfaction model. This study uses new estimation methodology of survey construct with snowball sampling approach. This study originates new formula for predicting Thai consumers’ satisfaction in mobile wallet usage. This study is one of the very few studies which have investigated in factors influencing the satisfaction with mobile wallets apps. The paper’s primary contribution is finding that consumer attitudes has a significant influence on Thai consumer loyalty and increase satisfaction.