%0 Journal Article %A %D 2019 %J Humanities and Social Sciences Letters %@ 2312-4318 %V 7 %N 4 %P 199-208 %T The Mediating Role of E-Satisfaction on the Effect of E-Service Quality Dimensions on E-Loyalty: A Lesson from Bukalapak.Com Indonesia %M 10.18488/journal.73.2019.74.199.208 %U http://www.pakinsight.com/archive/73/12-2019/4