%0 Journal Article %A %D 2019 %J International Journal of Management and Sustainability %@ 2306-0662 %V 8 %N 2 %P 88-97 %T Customer Care Service Management is Moving Forward to Achieve Sustainable Customer Retention in Every Industry. Does it play a Role to Increase Brand Retention? %M 10.18488/journal.11.2019.82.88.97 %U http://www.pakinsight.com/archive/11/02-2019/2