%0 Journal Article %A %D 2019 %J International Journal of Public Policy and Administration Research %@ 2312-6515 %V 6 %N 1 %P 57-73 %T Service Quality and Outpatients Satisfaction in Public Hospitals in Malaysia %M 10.18488/journal.74.2019.61.57.73 %U http://www.pakinsight.com/archive/74/03-2019/1